🔒 Privacy Policy – Organic Baghbaani

Effective Date: June 30, 2025
Website: https://organicbaghbaani.com
Business Name: Organic Baghbaani
Owner: Solo founder and operator, based in Lahore, Pakistan

1. Information We Collect

We collect and store personal information only as needed to process your orders, improve our service, and communicate with you.

This includes:

  • Full Name
  • Phone Number
  • Shipping Address
  • Email Address (optional)

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate about your order status (via WhatsApp, call, or SMS)
  • Provide customer support and respond to inquiries
  • Improve our website and marketing efforts
  • Comply with legal or tax obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Third-Party Services

We use third-party tools to operate our store:

  • WooCommerce: to manage your orders and checkout
  • Payment providers (COD/Bank Transfer): to handle payments securely
  • Shipping companies (Pakistan Post, TCS, Leopards, etc.): to deliver your order
  • Facebook & Google: for advertising and traffic analytics

These services may collect limited data as per their own privacy policies. We encourage you to review them.

4. Cookies and Analytics

Our site may use cookies to:

  • Store your cart items
  • Remember login sessions
  • Track website usage (via Google Analytics or similar tools)

You may turn off cookies in your browser, but some features may not function properly.

5. WhatsApp Communication

When you contact us on WhatsApp, your number and messages are handled confidentially. We may refer to your order info via WhatsApp for faster support, but we never share it outside of Organic Baghbaani.

6. Data Storage and Security

Your data is securely stored on our WooCommerce system and email inboxes. We use SSL encryption and regularly monitor our store for potential risks.

7. Your Rights

You have the right to:

  • Request a copy of your stored information
  • Ask us to delete your information
  • Update incorrect details

To do so, please contact us via WhatsApp at +92 311 9073909 or email at contact@organicbaghbaani.com.

8. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

9. Contact Us

For any questions about this policy or your personal data, please contact us:

📱 WhatsApp: +92 311 9073909
📍 Location: Lahore, Pakistan
🌐 Website: organicbaghbaani.com